Now for the WORST part.We were at the 7pm show which finished around 9:15pm. My BF and I went to see the show (since we had our paid tickets) which was OUTSTANDING! You need to see sebastian maniscalco he is terrific! Not once did they accept responsibility for giving away tickets to the wrong party. These people treated me like I was trying to scam them. What? I said, well you know the seats you gave out, so go check their ID and see for yourself. I immediately involved a manager at the Players Club area and 30 mins later I was told SORRY I CANT HELP YOU! And they insisted that someone with my ID and players card already got the tickets. SURPRISE !! Go to get my tickets and was told I already picked up my tickets? Excuse me. (I had already purchased 2 tickets so I invited 2 friends to come.) They then said there was no confirmation # for my tickets and that I had to trust them and 2 tickets would be waiting for me on the night of the event. Visited last night to see sebastian maniscalco (who is AMAZING!)įirst,they offered me free tickets a month ago. There is another hotel getting ready to open shortly as well as waterpark in the Spring and RV parking in the Spring. Overall well worth the trip for the discounted rate we found. The entertainment above the bar was very good but slots seemed very tight and rarely saw winners or any screamers. The casino was clean, new and lots of tables and games. Sports Bar and 24x7 diner was also very good but diner service was surprisingly slow for non crowded morning. The places to eat were all excellent but Cellaio requires advance reservations.

As others mentioned, I was surprised the TV was not on a arm to adjust the angle so small future improvement. Next our rooms were amazing, very oversized and comfortable and bathroom was insanely oversized. Even after we checked in and walked past front desk, he gave a wave. Our first impression was wow as the hotel was very clean and nice and once we checked it, Max, provided amazing first impression of the hotel as he provided numerous tips and suggestions for us. There was plenty of parking outside as well as in the garage.

The location is ideal and literally right off the highway and only about 1 hr from NJ/NY border. This was our first visit to the hotel/casino since it opened earlier in 2018.

Photos resort world casino